Shipping policy
Tudungruffle Shipping Days
- Tuesday
- Thursday
- Friday
Shipping Details
If you complete your order after 10AM, your parcel will be shipped on the next postage day.
Tracking number will be provided through email once we have shipped out your order. If you have not received your order within 3 working days, please contact rufflepay@gmail.com
Domestic Delivery
Packages will be sent via Pos Laju services. Orders are processed in batches starting on the next working day.
Days to ship may vary, from the next day to several days after, depending on volume of orders received. Please be advised that orders placed during sales or peak season may take longer processing time. Urgent orders are strongly discouraged.
Days for parcels to arrive also vary on your place of domicile. Deliveries to Klang Valley normally take 2-3 business days; Peninsular Malaysia within 4-5 days; while East Malaysia may take 1-2 weeks. This depends 100% on the courier service employed.
Orders placed through website cannot be self-picked up at our boutique.
Postage fee depends on parcel's weight.
Postage fees for domestic delivery are as below:
West Malaysia
RM8 for items below 1 kilograms
Sabah, Sarawak & Labuan
RM14 for items below 500 grams
RM18 for the first kilogram
International Delivery
Delivery to Singapore will be made using SF Express services.
Postage fee is as follows:
RM47.20 for the first kilogram
Additional RM10 per following kilograms
International orders to other countries will be delivered via EMS Pos Malaysia, unless noted otherwise. Pos Laju International postage fee and LR service charge are applied.
When shipping overseas, customs can delay packages by up to 4 weeks. This doesn't happen often, but it can happen. Kindly expect any possibility of lateness as we are not in control of such delays in parcel movement.